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Step by Step Shopping at Showerail
- Browse the Shop
- Go
to the shop front by clicking on any
store or shop link. Occasionally the shop is
busy so you might get a 'not found' message on
your screen - just press 'refresh' or come back
a little later. If you have disabled 'cookies',
you will need to switch them on again to shop.
- Select
currency if you wish to see how much you
will be paying. (don't forget to press OK
button) Default is £ sterling.
- Select
a shipping option. Default is UK . Non UK
customers please go
here first. We
not ship elsewhere at present.
- Click on the link for the part of the shop you want to
visit - eg : accessories or shower curtains or use the search
box by typing in your key words and pressing OK
If you do not press ok button, you will get no
results. Tip - don't put " " around
words eg: to find blue shower curtains type the
word blue & click OK button. You can also
type in part of the name of a shower curtain eg
Wavy. For a quick text-only list of product
names go
here
- Scroll down the small pictures
- Click small photo to see
big picture and more detail
s
PLEASE MAKE SURE YOU HAVE COOKIES
ENABLED BEFORE STARTING SHOPPING.
-
You want it ? Enter
quantity
required
quantity
required
in the box
eg 1
Click 'Add to Basket' button &
blue
'Tally''
will appear
Each time you add something to the basket the
blue 'tally' appears and it will update your purchases automatically
Any time you want to check/amend your basket or
check how much shipping is added, click
the
link
on the blue 'tally'.
- You
can amend the quantity in this screen or
delete items. Don't forget to press the
grey 'Update' button afterwards.
Finished shopping ?
- Make
sure you select the correct shipping
dispatch box - UK is automatic (charge is £2.95)
US, Canada
Ireland or Australia customers must select &
press OK or it won't change !
Ready
to Pay ?
- Ready to pay? press
'Make Order' button
A
confirmation screen appears where you can type
your delivery address. There is a box called
'Shopper Reference' leave it blank unless you
want to send Showerail a message or you want to
remember what your order was for.
The delivery address can be to your workplace,
however please make sure that you also supply
your card address when making payment at the
next stage
- If
you decide to go back into the shop after
pressing the 'make order' button, please use the
link provided. Don't use your browser back
button or the shopping basket might empty itself.
- Click
'Go to Checkout' button which takes you to
the secure server at WorldPay. This may take a
minute or so - please be patient & don't
press any buttons until you land there !
- Enter details on WorldPay - if you have used them before, just enter
password. You must enter the card holders home
address here - even if you want delivery to go
somewhere else. Please include an e-mail
address or you will not receive the auto generated receipt. It is also helpful
in case there is a query & we can also notify you when your order has
been shipped. Click once to send
- All
major credit &
debit cards
(not American Express/Diners) including
Visa purchasing are accepted.
- A
confirmation
screen appears detailing your
order - you can view a copy of your
shopping basket by pressing the link on this
page.
- If
there has been any problem with the payment, an
error screen will appear advising you what to do
next.
After
Payment
- An
automatic receipt is sent to you within approx 1
hour
confirming your purchase - if you need a VAT
receipt, please let us know & we will e-mail
separately.
- Order
Tracking. Orders are normally dispatched
within1/2 working days (Please see the Helpdesk
for times when we are closed) & you will be
e-mailed to advise that your parcel is on its
way. The order tracking facility can be accessed
by cutting & pasting your whole order
confirmation number into the box eg: showerail-00000-20030123191028
-
Wait excitedly for your delivery.
Trade
customers
are advised that discounts need to be agreed in
advance.
If you make a
mistake, don't worry, just send us an e-mail
& we'll sort it ! We would appreciate you telling us about any
problems you may have using the shopping cart /
payment system so we can find ways to
improve the service we provide to you and all our
customers
Shopping with Showerail
100% Safe, 100% Satisfaction !
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